Social Media Best Practices: Q & A with Stories for Action’s Lara Tomov

By Robyn Iron

After growing up in Montana, as a wild child of the woods, Lara Tomov studied filmmaking at Emerson College in Boston, lived abroad in Central America, was based in Los Angeles for a decade, and is now happily back home in Montana. Lara has worked as a camera operator and cinematographer for narrative & documentary films, and television networks such as Travel Channel, Discovery, and National Geographic. Her work has taken her to more than 30 countries, and she always appreciates observing how different cultures and communities interact with their landscape. 

In 2020, Lara founded the hybrid production company, Stories for Action, which works to spark positive momentum through the power of storytelling, and focuses on content that connects community and environmental well-being. Stories for Action produces short films, a podcast series, and leads Story Workshops. Lara holds a BA in Film from Emerson College and a Graduate Certificate in Sustainable Systems from UCLA. She is also a licensed drone pilot and certified PADI Rescue SCUBA Diver and underwater camera operator.

University of Montana journalism student Robyn Iron recently interviewed Tomov about social media. What follows is a transcript of the conversation, edited slightly for brevity and clarity.

Q: How is the importance of staying relevant on social media helped you share your stories?

A: I mean, I appreciate the relevancy of the medium of social media because a lot of why we started stories for action is to reach audiences that weren’t going to sit down for a two-hour documentary film about a certain topic. And so, the opportunity to have people kind of stumble upon our content. That’s kind of the purpose of why we started stories for action.

So, it gives us that medium to share even shorter clips of our short films to really pull people in who may not think that they’re interested in a certain topic. Myself, I haven’t been, you know, formally trained in social media. So, I also battle with trying to find the best ways to get our content out there to learn more about, you know, what the algorithm rewards and what it doesn’t. But I do try to at least, you know, because I’m not just putting my time into social media, it’s also producing content.

So, I’m not able to put as much time into social media as I would like to. I’m not able to post necessarily every day, but I do make sure to keep the stories posted. Because that’s something I’ve learned is that folks say that you don’t have to post every day necessarily for the algorithm to like you or reward your content. But as long as you keep stories posted somewhat frequently, so I put more time into that and it takes less time to share repost a story, right? That’s also a lot of what stories for action likes to do is curate content from other people. And so, the stories create a great avenue to do that, easily, quickly and link directly to the producer of that content.

Q: Has social media benefited you by reaching a larger audience?

A: Yes. Yes, absolutely, and a lot of our posts, even if, you know, we can’t run an ad on it, the post still gets out there, right? And the ability to add hashtags so that you can reach people that aren’t following you already. You know, and, and I, I strategically use hashtags that don’t just preach to the choir of the posts that I’m posting, but to literally the opposite of that audience. And so, since that is a lot of our purpose of stories for action is to yes reach the choir, but also reach those people that think they have the issues going on in a certain community or in a certain landscape, have nothing to do with them. Like those are the people that I want to reach. And so, hashtags are a way that you can do that.

It’s given us the ability to expand our reach, you know, and then also through when we post clips on YouTube that gets a lot of like quote accidental traffic as well as social media. So yes, that being a lot of our intent of the content we create is to reach beyond the choir. It does allow us to do that.

Q: How much time do you have to commit to social media?

A: It’ll be like 10 minutes here, 20 minutes here. But to create a post usually takes me about an hour just because I overthink the wording on my post so much. You know, and a lot of our posts are video clips. So, I have to not only edit down that video clip but then create a caption, right? And overthinking the words, sometimes I run it by somebody else like is this fit. And so I, I might take more than the average person in time to, to create a post. But as a filmmaker, you know, coming from the film world where you’re working on a product that’s two hours long, potentially, and it’s only going to be seen in a theater or in YouTube or in a, you know, a classroom. I’m rethinking my own work and approach to make sure that my work remains relevant.

I used to think that, you know, 30 minutes was a short film, but now that seems incredibly long with the way that people are getting content nowadays. And so, I’m even rethinking like, you know, starting next year, am I going to completely move away from film as we know it and just focus on doing like 62nd vignette clips, you know, and then how do you fund that? How do you get, you know, a funder to pay you what it actually takes to go out in the field, maybe drive quite a distance, take time to interview someone edit it if you’re just getting a 62nd product, right?

But I’m, I’m constantly thinking of like, well, maybe that is how we need to reform our own business model and the way that I put stories out there to only focus on content that’s for social and not doing anything over like two minutes.

This Q&A is part of a series created by students in Courtney Cowgill’s Social Media and Audience Engagement course at the University of Montana School of Journalism. Students sought out creatives who are doing using media for good to offer tips and insights into the ever-evolving landscape of social media.

Social Media Best Practices: Q&A With Fox 13 Seattle’s David Rose

By Sydney Moate

David Rose is the news anchor for Fox 13 Seattle at 6, 10, and 11 p.m., as well as the host of The Spotlight, a weekly half-hour broadcast focused on crime and safety issues. Rose was hired as weekend news anchor and weekday reporter.  Eight months later, he was promoted to anchor the 10 pm News. Rose has worked for Q13 for more than 17 years, joining in July 2007, before the FOX  Broadcasting Company purchased Q13 from Tribune Media in 2020, and changed the station brand to FOX 13 Seattle.  

Rose has 10,860 followers on Facebook, 6,452 followers on Instagram, and 18.700 followers on X. His posts on local crime usually attract between 100-1000 views and likes. In an interview over email, this is what David Rose had to say on the use of social media in his work:

Q: What is your favorite topic of reporting?

A. Crime.  I love helping victims get justice.  From 2008 to 2022, I hosted Washington’s Most Wanted which gave a voice to victims and helped law enforcement solve crimes and locate almost 1500 fugitives. 

Q: Do you enjoy utilizing social media in your work?

A: I don’t enjoy it as much as I used to because media companies like Meta have made it difficult for news stories to reach wide audiences.  Social media companies don’t want users to click away from sites like Facebook so their algorithms don’t prioritize other information over links to news stories. 

Q: How does access to social media help you with your job?

A: While we don’t reach as wide of an audience on social media as we used to, it still generates tremendous leads and story ideas.  Access to social media remains crucial to driving traffic to our website. 

Q: Do you feel that sharing your crime reporting to social media helps to spread your stories and keep the community safer?

A: Yes, social media absolutely helps.  I have three Facebook pages, one Instagram page and two Twitter accounts.  Many tips come into Crime Stoppers from users of social media.  I also get ideas for stories and viewers contact me to ask for help because of my social media profiles. 

Q: Does social media ever make your job harder? If so, how?

A: Social media doesn’t make my job harder. However, it can be very time consuming.  At one point, I was spending several hours a day answering questions from viewers sending me instant messages.   It wasn’t leaving me enough time to research, write and produce stories.  I disabled instant messaging and encouraged people to email me instead.  It slowed the volume of requests to a manageable amount.  

Q: How has social media changed since you started using it?

A: Tik Tok and Instagram are more popular now than Facebook and many people get their news from those Apps.  Youtube has also become a priority for us.  

Q: How has your reporting changed since social media became popular?

A: My reporting has stayed the same. However, we focus heavily on producing stories in a manner that are appropriate for each social media site.  For example, while we will post the video of a news story directly to Youtube, we may make a graphic with text and a compelling image to share on Instagram.  For TikTok, we may upload a behind the scenes video of how we made the story. 

Q: What advice would you have for an aspiring journalist regarding the use of social media?

A: Think twice about everything you post on any personal social media site.  If you wouldn’t want your mom to see it or read it, don’t post it.  Media companies will look at your social media when making a hiring decision.  It’s important to remember that when you are posting on a station branded account, you represent that company and it’s not about you but about the content.  That being said, always be yourself on social media.  Viewers see right through you if you are not authentic.  Figure out what drives your passion whether it is sports, hard news, entertainment news or weather and post about those topics.  

Q: How do you decide what is beneficial to post and what is not?

A: I try to post stories that either help keep the community safe, ask for help from the public or inform the users about an important issue.  The main thing is to not waste a social media users’ time.   

This Q&A is part of a series created by students in Courtney Cowgill’s Social Media and Audience Engagement course at the University of Montana School of Journalism. Students sought out people in media who are doing social media for good to offer tips and insights into the ever-evolving landscape of social media.

Social Media Best Practices: Missoula Alliance Church’s MerriLee Lindburg

MerriLee Lindburg has been the creative media director for Missoula Alliance Church since 2020, mastering social media management, video production, photography, graphic design, print design and even helps with event planning and interior design. She enjoys the variety of her position, striving for excellence in all areas and helping other staff members achieve their goals through these creative lenses. When the twenty-six-year-old began, MAC’s goal was simply to make their social media look good again. Now, her goal is to connect, inform and encourage — reaching those who might not otherwise be reached. She covers all MAC events, which included traveling to Zambia in 2023 and 2024 with other members of the church to partner with Mercy Ministries, an organization that provides food, education and care to children and their families. By photographing and filming their stories she creates a bridge between the two communities and promotes partnership, and that content can continue to have an impact when shared.

University of Montana student Tessa Macklin interviewed Lindburg via email about her work, goals and how she uses social media. Below is their conversation, edited for clarity.

Q: What motivates your work?

A: I would say my work is motivated by the desire to effectively communicate to the church body not only what is happening in the life of the church, but ways they can engage in their relationship with Jesus and with the community. Whether that be promoting an event or sermon series, to creating topical videos for small group discussion, designing youth group merch, or photographing a Sunday service, visual media draws people into something greater than what it appears to be on the surface. I’m honored that I get to have a hand in being that connecting point that draws people in.

Q: How do you think social media is good for implementing the mission/goals? Do you think social media has a negative impact specifically relating to MAC?

A: Social media in a church context is often looked at as just a tool for communicating events and what’s happening in the church. I personally view it as so much more than that — social media is a ministry in itself! I think of how a sermon reel posted in the middle of the week can encourage someone who really needs to hear whatever the content of the reel was. Or maybe someone who is deciding whether or not to go to MAC looks at our profile and sees the smiling faces, relevant topics and our value of excellence and that could be what spurs them on to attend a service.

Q: How do you decide how and what to make when creating content? What inspires you? Photos you want to highlight? Valuable quotes from messages?

A: The driving forces behind what kind of content I share on our socials are engagement and purpose. Photos of people in our church get the most engagement, whether it be from a Christmas Eve service or our community Easter egg hunt, people love seeing the life of the church and they show it through engagement. Key points from Sunday messages is the other main source of content that I share, typically in the form of reels! I avoid sharing events or church news in post form and save those for stories only. One rule I try to abide by is that if it applies to more than 50% of the church body, then it qualifies for an in-feed photo post. Everything else gets shared to stories only. This prevents our profile from becoming a bulletin board of sorts, because who wants to follow that? I also try not to put so much pressure on the quantity of posting and focus more on quality. I often ask myself, “What would I personally want to see in my feed, and how often would I want to see this kind of content?”

Q: Are you motivated by engagement at all? Do you change your approach or content based on what “works”?

A: I would say yes, engagement definitely motivates me and changes my approach! You can see that by just looking back on the past few years of our social posts, how I shifted in the content I shared because of what was getting engagement. In the beginning, I did a lot of research on what I should be posting as a church social media manager and what I realized is a lot of it comes down to the culture of your church. Yes, you can challenge the culture, but not everything is going to work or “hit” with your congregation and/or followers, and that’s okay!

Q: Do the posts differ from platform to platform? If they do, why is that? What platforms does MAC use?

A: MAC uses Facebook and Instagram, with more emphasis on Instagram. Instagram just gets much better engagement, so that tends to be where more of my focus goes.

Q: Do you think about audience? Do you actively try to think about reaching outside of the established group?

A: Usually I think about reaching outside of the established group when we have a big event that we want people from the Missoula community to know about. That’s usually when I run ads!

Q: Do you abide by an aesthetic? Font type? Color? Music? Format? If so, do you think that helps promote or draw people MAC or the content?

A: In the early days of my job (I started in 2020), I highly valued having a consistent aesthetic. Now, I place higher value on the quality of content, followed by making it cohesively fit in on our profile grid. Since I focus more on photos of people and less on announcements, I worry about the overall aesthetic a lot less! I also lean toward more minimalist design if there are fonts/colors involved. I think people are drawn to authenticity, so I don’t feel the need anymore to try too hard to abide by a certain look. With that being said, I still really want it to look good! I use the same presets across all the photos I post and I try not to go crazy with fonts or design. I aim to make reel thumbnails generally match the overall vibe as well.

Q: How has social media changed and changed things for MAC? Has it impacted fundraising, attendance, reputation, etc?

A: I can’t say for sure if social media has made a noticeable impact on our fundraising, attendance, or reputation. I don’t currently have an effective way to gauge that. When I do hear of someone who started attending our church because they found us on Instagram, that’s so encouraging and super exciting! I think our online presence is very important. A lot of people refer to an organization’s online presence and make judgments with what they see. If I can honestly reflect the heart of MAC in the content I share, then hopefully I’m doing a good job!

Q: What, if anything, would you like to change? Is there something you’re working toward?

A: Honestly, since I do so much in my job, social media sometimes doesn’t get the attention it deserves and I don’t have the mental capacity to think about how I can make it better and try new things. I would love to pass it off to a young person who’s willing to do the trendy videos and have fun with it!

Q: What advice do you have for someone entering the world of content creation?

A: I would say to filter through all the advice and don’t feel the need to do everything all the “experts” say. Consistency is key, but so is quality. Don’t just post something to check it off your to-do list. Make sure your content is worth “stopping the scroll” for. Social media often gets a bad rap and can very easily turn into negative space, so make sure your contributions to it are positive and not divisive.

Tessa Macklin is a student in UM School of Journalism’s Social Media and Audience class, which conducted Q&A’s with journalists and content creators to learn about some best practices for these platforms. Macklin currently works for the University’s student newspaper, the Montana Kaimin.